THE FAQ
Whenever you visit over 100+ curated businesses, you simply show the Key, tap it and enjoy your exclusive instant loyalty VIP perk every time. No miles or points – but rather instant loyalty love on every visit all year. As you can see, the value is immense as our VIP perks are valued from $18-$599 each visit.
With 100+ total program partner restaurants, spas, entertainment and more to cme, Keyholders enjoy variety and the VIP lifestyle that comes with their Key. Keyholders also enjoy exclusive advance ticket savings at The ROM, CNE, Ripley’s Aquarium, Terra Lumina, Honda Indy, Cirque Du Soleil shows, Toronto Blue Jays, Toronto FC, Casa Loma, art exhibits, Bud Stage concerts (soon + chances to win tickets as a Keyholder), Keyholder socials and more.
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HOW DO I USE THE KEY TO THE CITY + GET THE BENEFITS?
Our partner businesses reward Keyholders with exclusive benefits whenever doing business with them. At a restaurant, simply slide the Key to show your server and tell them you’re a Keyholder and they’ll know what to do! They then bring your exclusive welcome benefit to the table, as shown in the video below! For other businesses, simply show or tap the Key when doing business with them for a special upgrade at spas, bonus surprise gifts at shops and services, skip-the-line at nightlife partners and more.
You can also enjoy exclusive online Keyholder Preferred Rates for all tickets to shows, games, attractions and more by accessing the Members’ Dashboard with your password sent to you after activation.
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WHAT’S THE VIP TORONTO KEY REALLY WORTH TO ME?
Aside from the awesome factor of having a Toronto Key To The City, there’s potential access to over $10,000+ in VIP benefits that await you with the Key. Average redemption value for Keyholders is around $700+ per year based on surveys. And that’s just local VIP benefits; Now that the Toronto Key unlocks all VIP benefits in Montreal when traveling, we expect that value to increase exponentially. Feel like a King (or Queen) whenever you show your VIP Toronto Key and enjoy complimentary thank-you appetizers, drinks, off-the-menu items, spa upgrades, club access, BOGO exclusives, access savings to all Plaza Premium Lounges across the country and so much more. Get your Key today!
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KEYHOLDERS REALLY LOVE US!
92% of Keyholders will renew and get a new Key, year-over-year. That says something about the value of the Toronto Key! We’ve continued to partner with only the best local restaurants, nightlife, entertainment venues, shops and services who want to give back to our key-holder members – and for nothing more than your loyalty. We keep adding more locations throughout the GTA every month so the Key just gets better and better.
No tacky coupons to clip; No miles or points to collect; No vouchers to download. Just show your Toronto Key To The City and enjoy unlimited instant loyalty perks right away – plus now access to the very best of Montreal. And the awesome Toronto Key is now good to use for one (1) full year from date of purchase!
PS. Perks are unlimited so you can return often whenever doing business at any of our partners and enjoy the VIP Keyholder perk over and over again all year. Or find new experiences as we unlock only the city’s best restaurants, spas and more!
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WE’RE A COUPLE AND NOT SURE IF WE SHOULD GET 1 OR 2 KEYS?
We find people want their own Key as the perks are great and it looks beautiful on your keychain so it’s unlikely you will want to share it. However, one Key is enough depending on what you want to use the Key for. Most VIP perks, for restaurants and spas, are for the Keyholder-only. However, nightlife VIP perks usually include a plus 1 guest and event/entertainment ticket partners give you savings on ALL tickets bought in-advance as a Keyholder. But again, you will like the allure of the Key on your keychain and that it’s a conversation starter!
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SO YOU GOT THE KEY TO THE CITY – NOW WHAT!?
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ARE THERE GOING TO BE MORE BUSINESSES ADDED?
Absolutely. We curate everything to match our demographic of Keyholders and what people want. We also present new finds and hidden gems that we know Keyholders will love. We continue to source and add the best of Toronto and Montreal monthly, so your Key just gets better!
We also listen to feedback from our Keyholders so if there is a place in your neighbourhood or something you think should be added, send us an email at [email protected]!
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HOW DOES THE SUBSCRIPTION WORK?
There’s a reason over 92% of our Keyholders renew their subscriptions for a new Key year-over-year! Our Keyholders love the ongoing VIP benefits, as a subscriber, across Toronto and Montreal. Each month, we add more of the best partners and VIP benefits to the Key program. And every year, we also expand to include more cities which gives Toronto Keyholders even more reach for VIP benefits whenever traveling. As a subscriber, you keep your annual rate that you paid, grandfathered annually for life. That means, the new Key for 2024 and beyond would be renewed annually for the same rate you paid for the previous year Key. The rate will never increase, no matter how many more partners and VIP benefits or how many cities we add for you to enjoy as a Keyholder subscriber.
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CAN I CANCEL THE SUBSCRIPTION AFTER ORDERING OR IN THE FUTURE?
Absolutely – if you wish to just order the Toronto Key for one year only (for gifting or any reason), just login through your account, email us ([email protected]) or open a LIVE CHAT request to let us know you want the subscription cancelled. You will still enjoy all VIP benefits for the rest of the year but your Key will not renew with your grandfathered rate for future year Keys. But we are pretty sure you will want to renew when you enjoy the VIP benefits and special rate you keep despite planned increases in price for new Keyholders next year.
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DO YOU HAVE AN APP TO HELP NAVIGATE THE VIP PERKS?
Absolutely! The Key always has to be shown (which you will love doing) but we do have a mobile app that is useful after you purchase your Key as it provides a guide to all perk locations and will alert you whenever you near participating partners businesses – with a reminder! The limited-numbered Toronto Key unlocks the very best of Toronto, Montreal and now much of Las Vegas too, all year.
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DO YOU OFFER GROUP KEY OPTIONS FOR OUR OFFICE OR EVENTS?
We do. We have special pricing for small to large groups or events and conferences. Our Keys make a great gift for clients / event guests or employee benefit or unique welcome to the city for conferences. To inquire about group rates,CLICK HERE.
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HOW DO I NAVIGATE ALL OF THE VIP PERKS THAT COME WITH THE KEY?
Navigating VIP Benefits on our website:
Navigating VIP Benefits on our mobile website:
You can view all 100+ VIP perk partner locations that reward Keyholders all year long – and even more to come every month – on our website here or our mobile app by searching for “Toronto Key” in the App Store on Google Play or iOS.
To view Montreal VIP benefits you also get with your Toronto Key, go to their website at www.clefdemontreal.com.
View all 100+ VIP perks and partners your Toronto Key unlocks across Toronto + Montreal and shows/travel partners in Las Vegas – click here.
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MEET THE FOUNDER + GET UPDATE ON WHAT’S NEW WITH KEY TO THE CITY!
Key to the City founder greets you and gives updates every month on what’s new and what’s to come! Check it out by playing video below or click here.
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